🔒 Protect Patient Privacy: Always follow HIPAA regulations by keeping all patient information confidential. Do not leave documents or labels visible, and never discuss package contents or client details with unauthorized individuals.

📦 Handle with Care: Ensure all medical packages are properly sealed, clearly labeled (e.g., biohazard, temperature-sensitive), and secured during transport. Double-check address information and delivery instructions for accuracy.

🧤 Use Proper PPE: Wear gloves, masks, or other personal protective equipment as required—especially when transporting biological specimens, medications, or equipment. Replace PPE between deliveries to prevent contamination.

🚗 Keep Vehicle Sanitized: Regularly disinfect your vehicle’s cargo area, especially after transporting medical materials. Maintain a clean and organized space to reduce risk and promote safety.

📋 Follow Protocols & Documentation: Complete all chain-of-custody forms, confirm pickups and drop-offs, and follow temperature control requirements when applicable. Always follow Edgeway Express's internal SOPs and safety guidelines.